:root{--navy:#1f3864;--blue:#2f5597;--bg:#f4f6fa;--card:#fff;--line:#e3e7ee;--txt:#1d2433;--muted:#6b7385;
--red:#c00000;--redbg:#fbe1d6;--amber:#7f6000;--amberbg:#fff2cc;--green:#375623;--greenbg:#e2efda;--bluebg:#ddebf7;--graybg:#ececec}
*{box-sizing:border-box}body{margin:0;font:14px/1.45 system-ui,-apple-system,"Segoe UI",Roboto,Arial,sans-serif;background:var(--bg);color:var(--txt)}
a{color:var(--blue);text-decoration:none}a:hover{text-decoration:underline}
header{background:var(--navy);color:#fff;padding:0 16px;display:flex;align-items:center;gap:18px;flex-wrap:wrap;min-height:52px}
header .logo{font-weight:700;letter-spacing:.2px}header nav{display:flex;gap:4px;flex-wrap:wrap;flex:1}
header nav a{color:#dfe6f3;padding:14px 10px;display:inline-block}header nav a.on,header nav a:hover{color:#fff;text-decoration:none;box-shadow:inset 0 -3px #8ea9db}
header .user{font-size:12px;color:#c9d3e6}header .user a{color:#fff}
.badge{background:#c00000;color:#fff;border-radius:10px;padding:0 6px;font-size:11px;margin-left:3px}
main{max-width:1280px;margin:0 auto;padding:16px}
.card{background:var(--card);border:1px solid var(--line);border-radius:10px;padding:14px 16px;margin-bottom:14px}
h1{font-size:20px;margin:4px 0 12px;color:var(--navy)}h2{font-size:15px;margin:0 0 10px;color:var(--navy)}
.flash{background:#e8f0fe;border:1px solid #bcd0f7;padding:8px 12px;border-radius:8px;margin-bottom:12px}
.erro{background:var(--redbg);border-color:#f3b3a0}
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:10px;margin-bottom:14px}
.kpi{background:#fff;border:1px solid var(--line);border-radius:10px;padding:10px 12px;border-bottom:3px solid var(--navy)}
.kpi b{display:block;font-size:26px}.kpi span{font-size:12px;color:var(--muted)}
.kpi.r{border-bottom-color:var(--red)}.kpi.r b{color:var(--red)}.kpi.a{border-bottom-color:#bf8f00}.kpi.a b{color:#bf8f00}
form.filtros{display:flex;flex-wrap:wrap;gap:8px;align-items:end}
label{font-size:12px;color:var(--muted);display:flex;flex-direction:column;gap:3px}
input,select,textarea{font:inherit;padding:7px 9px;border:1px solid #cfd6e2;border-radius:7px;background:#fff;color:var(--txt);min-width:0}
textarea{width:100%;min-height:70px}
button,.btn{font:inherit;background:var(--blue);color:#fff;border:0;border-radius:7px;padding:8px 14px;cursor:pointer;display:inline-block}
button.sec,.btn.sec{background:#e7ecf5;color:var(--navy)}button.ok{background:#548235}button.perigo{background:#c00000}
.btn:hover{text-decoration:none;filter:brightness(1.05)}
table{width:100%;border-collapse:collapse}th,td{padding:7px 8px;border-bottom:1px solid var(--line);text-align:left;vertical-align:top}
th{font-size:12px;color:var(--muted);font-weight:600;background:#fafbfd;position:sticky;top:0}
tr.pai td{background:#eef3fa;font-weight:600}tr.fechada td{color:#8a90a0}
td.num{white-space:nowrap;font-weight:600}tr.sub td.num{padding-left:22px;font-weight:500}tr.sub td.num:before{content:"↳ ";color:#8a90a0}
.st{display:inline-block;border-radius:6px;padding:1px 7px;font-size:12px;font-weight:600;white-space:nowrap}
.st-Atrasada{background:var(--redbg);color:var(--red)}.st-Aguardando{background:var(--amberbg);color:var(--amber)}
.st-Concluída{background:var(--greenbg);color:var(--green)}.st-Em.andamento,.st-Em{background:var(--bluebg);color:#1f4e79}
.st-Não{background:var(--graybg);color:#404040}.st-Cancelada{background:var(--graybg);color:#7f7f7f}
.pr-Alta{color:var(--red);font-weight:700}.pr-Média{color:#bf8f00;font-weight:700}.pr-Baixa{color:var(--green)}
.neg{color:var(--red);font-weight:700}.muted{color:var(--muted);font-size:12px}
.tabwrap{overflow-x:auto}
.grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:10px}
.grid .full{grid-column:1/-1}
.acoes{display:flex;gap:6px;flex-wrap:wrap;margin:8px 0}
.acoes form{display:inline}
.barra{height:6px;background:#e7ecf5;border-radius:3px;overflow:hidden;min-width:60px}.barra i{display:block;height:100%;background:#5b9bd5}
.msg{border-bottom:1px solid var(--line);padding:8px 0}.msg .cab{font-size:12px;color:var(--muted)}
.msg img{max-width:220px;max-height:220px;border-radius:6px;display:block;margin-top:4px}
.fotos{display:flex;flex-wrap:wrap;gap:8px}.fotos img{width:140px;height:140px;object-fit:cover;border-radius:8px;border:1px solid var(--line)}
.sug{border-left:4px solid #8ea9db}
.dois{display:grid;grid-template-columns:2fr 1fr;gap:14px}
@media (max-width:860px){.dois{grid-template-columns:1fr}.esconde-cel{display:none}main{padding:10px}
header{gap:4px 10px;padding:6px 10px;justify-content:space-between}header nav{order:3;flex:0 0 100%;flex-wrap:nowrap;overflow-x:auto}
header nav a{padding:8px 9px;white-space:nowrap}}
.login{max-width:360px;margin:60px auto}.login form{display:flex;flex-direction:column;gap:10px}
pre.obs{white-space:pre-wrap;font:inherit;margin:0;background:#fafbfd;border:1px solid var(--line);border-radius:7px;padding:8px}
.qr img{width:260px;height:260px}